AI-Powered Knowledge Base Platform

Build Smart Knowledge Bases in Minutes

Turn your documentation into a conversational support expert. Get grounded answers with citations — and a guided handoff to articles when needed.

How It Works

From static docs to conversational AI in two steps.

1. Add Content

Our system indexes your content to create a semantic understanding of your product, ensuring accurate answers.

2. Start Chatting

Deploy by linking the kb.chat instance to your site or add custom domain for a white-label experience.

What you need to support your users

Powerful tools for your support team, a delightful experience for your customers.

Chat-first Knowledge Base

Turn your static documentation into an intelligent, conversational expert that resolves support queries.

  • 24/7 Availability
  • Ticket Deflection
  • Near-instant Resolution

Context-Aware AI

Our Retrieval-Augmented Generation (RAG) engine cites its sources, so your users always know where the info comes from.

  • Grounded Generation
  • Source Citation
  • Verifiable Accuracy

Guided Articles Handoff

When a query gets too complex, kb.chat gently suggests browsing relevant knowledge base articles.

  • Fallback Flow
  • Seamless UX
  • Self-Service Support

Simple, Transparent Pricing

Start free and scale as you grow. No hidden fees.

Starter

$0/month

Perfect for getting started

  • 1 Knowledge Base
  • 100 Articles
  • Basic AI Chat
  • Community Support

Pro

$29/month

For growing teams

  • 5 Knowledge Bases
  • Unlimited Articles
  • Advanced AI Chat
  • Custom Domain
  • Priority Support

Enterprise

Custom

For large organizations

  • Unlimited KBs
  • Unlimited Articles
  • Custom AI Training
  • SSO & SAML
  • Dedicated Support
  • SLA

Frequently Asked Questions

Ready to get started?

Join teams using kb.chat to deliver better customer support today.

Get Started for Free